Terms & Conditions
Last Updated: July 19, 2025
Welcome to Mon Sac de Fleurs! These Terms & Conditions ("Terms") govern your use of our website and the purchase of any products from us. By using our site or placing an order, you agree to these Terms.
Please read them carefully before purchasing.
1. Product Information
All items sold by Mon Sac de Fleurs are described and photographed as accurately as possible. However, due to the handmade nature of our products:
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Small imperfections may occur
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Colours, textures, or patterns may vary slightly from images online
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Substitutions may occur due to stock availability, but we always aim to keep the same theme
2. Orders & Processing
Once an order is placed, it is considered final. Please make sure all details are correct before submitting your order.
Processing Time:
Orders generally take 2 weeks to 1 month to ship, especially if your order includes handmade or custom items. We will notify you of any delays.
3. Payment
All prices are listed in CAD unless otherwise stated. We accept payment through Wix Payments, PayPal, and other secure checkout methods. Orders will not be processed until payment is completed.
We do not store or have access to your payment details.
4. Shipping
Shipping rates are calculated at checkout. Once shipped, tracking (if available) will be provided via email. Delivery time depends on your location and carrier.
We are not responsible for customs fees, delays, or lost/damaged packages once they leave our studio. If your order arrives damaged, contact us within 7 days of receiving it and we will do our best to offer a repair or replacement.
5. Cancellations, Returns & Exchanges
All sales are final. We do not accept cancellations, returns, or exchanges due to the custom, handmade nature of our products.
However, if something arrives damaged, please email us and we will work with you to offer a free repair or replacement, if possible.
6. Intellectual Property
All content on our site—including text, images, product designs, and branding—is the property of Mon Sac de Fleurs and may not be used, reproduced, or distributed without permission.
7. Privacy
We respect your privacy. Please refer to our Privacy Policy for more details on how your data is collected and used.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use our site, you agree to be bound by the most current version of the Terms.
9. Contact
If you have any questions or concerns, feel free to reach out to us at: