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Privacy Policy

Last Updated: July 19, 2025

Mon Sac de Fleurs ("we", "our", or "us") is committed to protecting your privacy and the personal information you share with us. This Privacy Policy describes how we collect, use, and store your information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our site or make a purchase, we may collect the following information:

  • Personal Information (such as your name, email address, shipping/billing address, and phone number)

  • Order Information (items purchased, special requests, and transaction details)

  • Photos you email us for custom pieces

  • Communication Records (such as emails you send us)

  • Browsing Activity (such as IP address, device type, and interaction with the site—collected automatically via cookies)

We do not collect or store any payment information directly. All payments are securely processed via third-party services such as Wix Payments, PayPal, or Stripe, depending on your chosen method at checkout.

2. How We Use Your Information

We use the information you provide to:

  • Process and ship your orders

  • Respond to inquiries or customer support requests

  • Personalize your shopping experience

  • Improve our products, services, and website

  • Send updates regarding your order (e.g., confirmation, shipping, or delays)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Trusted service providers (like Wix, payment processors, or shipping carriers) to fulfill your order

  • Law enforcement or government authorities, if required by law

4. Data Storage and Security

Your information is stored securely through our e-commerce provider, Wix.com, which adheres to industry standards to protect your data. While we take all reasonable precautions to protect your personal information, please be aware that no transmission over the internet is 100% secure.

5. Cookies

Our site uses cookies and similar technologies to improve your browsing experience and gather data on how visitors interact with our website. You can control your cookie settings through your browser at any time.

6. Your Rights

Depending on where you live, you may have rights over your personal data, such as:

  • The right to access or request a copy of your personal data

  • The right to correct inaccurate information

  • The right to delete your data (subject to legal and transactional obligations)

To exercise any of these rights, please contact us at: contact@monsacdefleurs.com

7. Updates to This Policy

We may update this policy from time to time. When we do, the new version will be posted on this page with an updated date. Please check back periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:
contact@monsacdefleurs.com

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